Shipping policy

Pulse & Motion — Shipping Policy

Thank you for choosing Pulse & Motion! We are dedicated to delivering your premium wellness and recovery gear to you as quickly and safely as possible. Below are the details of our shipping operations.

1. Processing Times

  • All orders are processed and verified within 1 to 3 business days (excluding weekends and holidays).

  • You will receive a shipment confirmation email with a tracking number as soon as your order is dispatched from our fulfillment center.

2. Shipping Destinations & Delivery Estimates

We proudly offer Standard Tracked Shipping to all addresses within the United States.

  • Shipping Cost: Free (We offer standard shipping completely free on all US orders).

  • Delivery Estimate: Once processed, standard delivery typically takes 7 to 12 business days to arrive.

Note: Delivery times are estimates. While most packages arrive well within this window, occasional customs, postal delays, or holiday volumes may slightly extend delivery times.

3. Tracking Your Order

Every order we ship includes a tracking link. You can track your package's journey directly on our website or through the link provided in your shipping confirmation email. Please allow 24 to 48 hours for the tracking status to update on the carrier's system once shipped.

4. Multiple Packages (Split Shipping)

To ensure you receive your items as quickly as possible, orders containing different products (such as both an eye massager and a shoulder massager) may occasionally arrive in separate packages at slightly different times. We will provide you with unique tracking numbers for each package.

5. Customs, Duties & Taxes

Pulse & Motion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Lost or Damaged Packages

If your order arrives damaged, or if tracking indicates your package is lost, please contact our support team at support@yourdomain.com within 7 days of the estimated delivery date. We will open an investigation and immediately arrange a free replacement or a full refund.

5. Contact Information

For any questions, product inquiries, or assistance with an order, please reach out to our dedicated support team. We are here to help!

    • Store Name: Pulse and Motion

    • Email: noya9856@gmail.com

    • Phone: +92 3168433061